Improve your sales & delivery flow by perfecting your order management

When an order is generated from any of your sales channels, ShiOkMerchant collates and tracks the order’s status until completion. i.e., when the product is handed over to the customer. By verifying delivery statuses through ShiOkParcel, you cut out missed and mismatched orders, saving you time and money.

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Order management

Improve your sales and delivery flows with perfect order management

Order Management

Request a demo
Request a demo
Request a demo
Request a demo
Request a demo
Request a demo

All orders in one place

We simplify your daily operations and save staff from repetitive manual tasks, such as manually copying online orders across platforms or channels.

  • Less staff needed to manage online orders from multiple channels.
  • Alerts and status update notifications for orders from all channels.
  • 20% increase in order accuracy on average.

Synchronise your sales and delivery flow

By automating handover from the sales team to the operations team, you can be updated on all order statuses from creation and track the parcel until your customer receives it.

  • Faster, accurate flow of order details from merchant to delivery partners.
  • Manage drivers arriving for pickup and ensure smoother transition.
  • Automatic alerts and timely delivery updates for happier customers.

Identify your sales trends to boost orders

With ShiOkMerchant, you can view your sales trend across platforms, outlets, and products. Then, take effective action on your best / worst-performing sales channels with in-depth sales metrics to boost performance.

  • Compare sales transactions across all your different platforms.
  • Evaluate sales channels, and explore new avenues for customers.
  • Identify best sellers, customer reactions to promotions, and more.

All orders in one place

ShiOkMerchant tracks all your orders from creation, preparation, handover, and delivery, allowing you to synergise your operations.

Efficient Workflow with ShiOkMerchant

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ShiOkMerchant analyses your sales platforms and channels to optimise orders, and evaluate the sales channel effectiveness.

Customer satisfaction rises with ShiOkMerchant

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Optimise you sales & delivery operation

Boost sales with platform optimisation

With ShiOkMerchant, you can view your sales trend across platforms, outlets, and products. Then, take effective action on your best / worst-performing sales channels with in-depth sales metrics to boost performance.

Request a demo
FEATURES

Check out our other
awesome features

Manage your promotions
Manage your business
TESTIMONIALS

What our customers say about us!

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“We receive thousands of orders every week! Some might have just ordered a few boxes, while others may have ordered thousands of dollars’ worth of equipment. But to us, every single order is equally important. Our reviews skyrocketed from 2.5 stars to 4.5 stars, with plenty leaving a 5-star review commenting that they appreciated the automatic updates.”

– Markiyan A.

Director, PVR Enterprise

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Operating multiple outlets makes it more difficult to manage the thousands of orders we have across multiple locations and platforms. We had to have a team just to monitor and manage the orders. Now with ShiOkMerchant, the entire operation is automated!

– Isabel V. B.

Proprietor, Cambridge Bookstores

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We use seven different sales platforms, but with ShiOkMerchant, we never check on each platform individually!”. ShiOkHoldings helped us with integration efforts to ensure we didn’t miss any orders and that every one of our orders showed up on our ShiOkMerchant account.

– Jayanthi M.

Founder, Jay’s Cookies

FEATURES

Check out our other
awesome features

Manage your Promotions
Manage your business
TESTIMONIALS

What our customers say about us!

Asset 1@2x copy
Asset 1@2x copy Copy

“We receive thousands of orders every week! Some might have just ordered a few boxes, while others may have ordered thousands of dollars’ worth of equipment. But to us, every single order is equally important. Our reviews skyrocketed from 2.5 stars to 4.5 stars, with plenty leaving a 5-star review commenting that they appreciated the automatic updates.”

– Markiyan A.

Director, PVR Enterprise

Asset 1@2x copy
Asset 1@2x copy Copy

Operating multiple outlets makes it more difficult to manage the thousands of orders we have across multiple locations and platforms. We had to have a team just to monitor and manage the orders. Now with ShiOkMerchant, the entire operation is automated!

– Isabel V. B.

Proprietor, Cambridge Bookstores

Asset 1@2x copy
Asset 1@2x copy Copy

We use seven different sales platforms, but with ShiOkMerchant, we never check on each platform individually!”. ShiOkHoldings helped us with integration efforts to ensure we didn’t miss any orders and that every one of our orders showed up on our ShiOkMerchant account.

– Jayanthi M.

Founder, Jay’s Cookies

A FLEXIBLE SOLUTION

ShiOkMerchant

You can run your sales directly with a ShiOkParcel Merchant account and consolidate all your sales channels there. You’ll get a clear overview of all your orders in one place, along with access to our other unique features and tools.

Manage your sales
A FLEXIBLE SOLUTION

ShiOkMerchant

Run your sales, consolidate sales channels and order & service fulfilment with ShiOkMerchant.

Manage your sales