Why ShiOk?
ShiOk
Adjective | Origin: SE ASIAN
(in Singapore English) very enjoyable or pleasing.
"very ShiOk delivery"
Smarter deliveries with ShiOkDriver!
Take the hassle out of your parcel and service deliveries with
an integrated ecosystem that redefines customer fulfilment.
The ShiOkParcel Journey
Whether you are running a small business or managing a large organisation, ShiOkParcel increases your sales volume through effective management of channels and automated operational processes. Enabling you to keep delighting your customers.
STEP 1 : PROCESS SERVICING AND SALES ORDERS
Integrate all your sales requests, and sync them with your couriers & customers
You can manage orders from all your sales channels. Or, create custom service requests for your operations team to follow up on. Boost marketing efforts with customised updates to your customers.
Check out ShiOkMerchant
All your sales & delivery orders in one place
You’ll never need to check across multiple channels with ShiOkParcel! View all your orders and their delivery statuses from a single dashboard.
Assign orders to 3rd Party Logistics or your OWN operations team
With ShiOkParcel, you can perform professional deliveries yourself, or compare rates and assign the deliveries to other logistics providers.
Be notified of delivery progress & completion
We’ll notify you, and your customers, of their delivery progress to ensure a smooth handover. Delight customers with custom real-time updates.
Receive delivery orders and service request digitally in a centralized system
Receive all the work requests in a central database highlighted with real-time status updates to allow for easier management
Automate assignments & schedule drivers
Assign your delivery or service requests to your drivers according to your rules while having the flexibility to redeploy your resources effectively during peak season with ShiOkLogistics doing the heavy lifting for you.
Provide all relevant information to drivers
Drivers receive all the information they require to complete the job successfully. From pickup locations, optimised routes to complete deliveries, quick contact info to query the merchants or customers about deliveries.
STEP 2: MANAGE DELIVERY AND SERVICE ASSIGNMENTS
After orders are processed, fulfilment team are alerted of details, deadlines and requirements
We provide reliable three-way communications allowing your customers to receive relevant updates on their purchases, as your operation teams / logistics partners, and drivers work to fulfil them.
Check out ShiOkLogisticsSTEP 3: MOBILE, DELIVERY & SERVICING PLATFORM
A powerful delivery tool custom built for your custom tasks
We provide an all encompassing mobile application to further digitise your operations. Beyond deliveries,ShiOkDriver handles custom tasks from inspections to installations; servicing to repairing. Instantaneously, for transparency to Merchant and Customer
Check out ShiOkDriver
Perform deliveries or complete different tasks within servicing jobs with a single tool
Multifaceted ShiOkDriver manages to complete tasks ranging from servicing to installations with ease. Or, easily create a process that suits your needs.
Update merchants and customers
From real-time location updates to accurate ETA estimates or servicing progress, drivers or technicians are able to inform customers and merchants on the progress of their tasks.
Create a following, with personalised service and promotions
Understand your customers’ purchases and preferences better, to curate your offerings and send effective promotions to get you customers to purchase from you again.
Stress-free deliveries, with security verification for valued items
With electronic verifications and proof of delivery photographs, your customers can relax in the knowledge that their goods are safe.
For when things go wrong, even when they really shouldn’t
Mistakes do happen. Sometimes parcels don’t get delivered, sometimes they are delivered damaged. With ShiOkParcel, raise your concerns and grievances directly with concerned parties transparently.
STEP 4: FULFILMENT
When everyone is connected, parcels become ShiOkParcel
It is so much more than just delivery. It’s satisfaction, maybe an experience, a duty or just raw emotion. It’s the finer things that make something ShiOk! Enjoy refined deliveries with ShiOkParcel.
Check out ShiOkParcelTESTIMONIALS
What our customers say about us!
“We receive thousands of orders every week! Some might have just ordered a few boxes, while others may have ordered thousands of dollars’ worth of equipment. But to us, every single order is equally important. Our reviews skyrocketed from 2.5 stars to 4.5 stars, with plenty leaving a 5-star review commenting that they appreciated the automatic updates.”
– Markiyan A.
Director, PVR Enterprise
“We don’t need to have a few people managing all the tablets from all our different sales platforms anymore. One person is more than enough to manage all our incoming orders, with ShiOkParcel integrating all our partner orders directly into our POS.”
– Hafriz I.
Owner, VP Restaurants.
“It’s usually very difficult to get a custom fulfilment software that integrates servicing jobs and fleet management. Now, with ShiOkParcel, we now easily create custom servicing requests which can be easily communicated with our customers and our technicians. ”
– Joseph R.
Operation Manager, Scalecom
Want a sneak peek?
Find out more about how ShiOkParcel will boost your organisation’s operations.
Book a Demo