Some deliveries are more than just deliveries

ShiOkParcel works with numerous on-site service providers, such as aircon servicing, furniture installers, and pest exterminators, to track their sales and service fulfilment. As a result, you do not need various software to track service requests and complete servicing. ShiOkParcel handles both these processes for you!

Request a demo

Some deliveries are more than just deliveries

ShiOk enhances your service tracking capabilities, with digitalised on-site workflow.

Book a demo

Improve your accountability

Your technicians can automatically send accurate arrival information to customers, while customers can leave notes to allow a smoother experience.

Request a demo

Gain insights into service fulfilments

With ShiOkDriver, you understand your fleet better. You can focus on the essential things with real-time tracking, automated updates, and proof of delivery features in-built.

Request a demo

Scheduling made easier

Are you providing regular servicing to your clients? You can pre-plan and schedule your service requests easily. Then, electronically update your drivers of all information on their jobs automatically!

Request a demo

Improve your accountability

Your technicians can automatically send accurate arrival information to customers, while customers can leave notes to allow a smoother experience.

Request a demo

Gain insights into service fulfilments

With ShiOkDriver, you understand your fleet better. You can focus on the essential things with real-time tracking, automated updates, and proof of delivery features in-built.

Request a demo

Scheduling made easier

Are you providing regular servicing to your clients? You can pre-plan and schedule your service requests easily. Then, electronically update your drivers of all information on their jobs automatically!

Request a demo

How we help service providers improve customer satisfaction

Our experience working with service providers indicates the importance of timely deliveries of services. Unlike parcel deliveries, these usually require customers to set aside time for the servicing. ShiOkParcel notifies your customers when the service personnel is on the way and notifies you when servicing is completed.

These communication channels alleviate issues arising from delays, rescheduling, or other unanticipated situations. With transparent communications, gain customers’ trust and satisfaction.

Request a demo

How we help your managers & technicians

Your technicians would not be required to carry hard copies of service request forms and delivery orders. After the servicing is complete, the customer is notified and can provide a digital signature to verify the servicing. Reduce paper, reduce errors, and provide greater customer transparency while going green!

Monitor and evaluate your technicians’ performance. Schedule the jobs in advance and notify them through ShiOkDriver. Get reports on their service performance and satisfaction with ShiOkParcel. Enhance your efficiency in operations!

Request a demo

How we help service providers with their operations

With ShiOkMerchant, you can track all your sales across multiple platforms on one screen while getting real-time status updates on the servicing operations. In addition, if there are any discrepancies, you can identify where the issue originated from easily, allowing you to react more quickly.

With ShiOkDriver, we enhance communication between operations managers and service personnel with electronic servicing job assignments. Your technician would be able to receive all service request details digitally. From navigating to service sites to updating the service status upon completing the job, stay updated in real-time.

Request a demo

Improve customer satisfaction

Provide reliable service delivery with custom technician location updates to enhance customer satisfaction. Monitor and inform your customers about delays and reschedules automatically to alleviate customer pain during operational disruptions.

Request a demo

Digitalise On-Site Workflow

ShiOkDriver digitalises on-site tasks that technician have to complete, allowing transparency in site updates. Provide electronic service reports for your customers’ verification and document completed tasks.

Request a demo

Efficient Operations
with ShiOkDriver

ShiOkDriver digitalises your site activities and allows your technicians to record observations, actions, and payments digitally at the site. Monitor your technicians site progress and deploy resources to maximise efficiency.

Request a demo
A FLEXIBLE SOLUTION

ShiOkMerchant

You can run your sales directly with a ShiOkParcel Merchant account and consolidate all your sales channels there. You’ll get a clear overview of all your orders in one place, along with access to our other unique features and tools.

Manage your sales
OWN YOUR DELIVERY SERVICE

ShiOkDriver

Regain control of your deliveries! Reduce costs and improve customer experience with ShiOkDriver, our fulfilment solution that allows you to offer delivery on your direct channel easily.

Manage your drivers
A FLEXIBLE SOLUTION

ShiOkMerchant

Run your sales, consolidate sales channels and order & service fulfilment with ShiOkMerchant

Manage your sales
OWN YOUR DELIVERY SERVICE

ShiOkDriver

e-book-updated-mobile-mockup

The ultimate driver platform for all your service and delivery needs

Manage your drivers